Cookie Policy
Super Serious Coaching Ltd · Last updated: August 18, 2026
This Cookie Policy explains how Super Serious Coaching Ltd ('Company', 'we', 'us', and 'our') uses cookies and similar technologies to recognise you when you visit our website at www.superseriouscoaching.com ('Website'). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used to make websites work — or work more efficiently — and to provide reporting information. First-party cookies are set by the website owner (us). Third-party cookies are set by other parties and enable features such as analytics, live chat, embedded video and advertising measurement. We also use similar technologies such as browser local storage and tracking pixels, which are covered by this policy.
Why do we use cookies?
Some cookies are required for technical reasons so that our Website operates and so that we can remember your cookie choices — these are 'essential' or 'strictly necessary'. Others help us understand how the Website is used, enable optional features such as live chat and embedded video, or measure the effectiveness of our advertising. Non-essential cookies and similar technologies are only loaded after you have given the relevant consent.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. We use CookieHub as our consent management platform. When you first visit the Website you are asked for your preferences, and you can change them at any time using the cookie settings control on the site. Essential cookies cannot be rejected as they are strictly necessary to provide our services. If you reject other categories, you can still use the Website, though features such as live chat or embedded video may not work. You can also manage cookies directly in your browser settings.
Essential website cookies
Strictly necessary to operate the Website and to record the choices you make about cookies.
| Service | Provider | Purpose | Category |
|---|---|---|---|
| Consent management | CookieHub | Stores your cookie consent choices so they can be applied on future visits and honoured across the site. | Essential |
| Site preferences | Super Serious Coaching (first party) | Browser local storage used to remember your light or dark theme preference. Not used for tracking. | Essential |
Performance and functionality cookies
These enable optional features. Without them, certain functionality such as live chat or embedded video may be unavailable.
| Service | Provider | Purpose | Category |
|---|---|---|---|
| LiveChat | LiveChat Inc. | Provides the live chat support widget, maintains your conversation as you move between pages, and remembers whether the widget is open or minimised. | Functional |
| YouTube | Google Ireland Ltd. | Embedded video playback. Videos load behind a click-to-play placeholder, so YouTube only sets cookies once you choose to play a video. | Functional |
Analytics cookies
These help us understand how visitors use the Website — for example which pages are viewed and which links are clicked — so we can improve it. They are only loaded once you have given analytics consent, and we apply Google Consent Mode so that analytics storage is denied until then.
| Service | Provider | Purpose | Category |
|---|---|---|---|
| Google Analytics 4 | Google Ireland Ltd. | Measures site usage, including pages viewed, referring pages, device and browser information, and approximate location derived from your IP address. Also records first-party events such as newsletter sign-ups and clicks through to our checkout pages. We do not send names, email addresses or message content to Google Analytics. | Analytics |
You can opt out of Google Analytics across all websites using the Google Analytics opt-out browser add-on.
Advertising and marketing cookies
These measure the effectiveness of our advertising and may be used to build advertising audiences. They are only loaded once you have given marketing consent.
| Service | Provider | Purpose | Category |
|---|---|---|---|
| Meta Pixel | Meta Platforms Ireland Ltd. | Measures visits and actions on the Website that result from our Facebook and Instagram advertising, and supports advertising audiences. | Marketing |
Cookies set on third-party checkout and booking pages
When you click through to buy a membership, a digital product or a coaching session, you leave our Website and continue on a third-party platform: Trackstack for memberships, Stan for digital products, and Calendly for one-off 1-to-1 bookings, with card payments processed by Stripe. Those platforms set their own cookies under their own cookie and privacy policies, which we do not control. Please review their policies on their own sites.
Individual cookie names and expiry periods
We list the services that set cookies rather than publishing a list of individual cookie names and expiry periods, because those details change when providers update their own software. An up-to-date, itemised list of the exact cookies set on this Website — including names, providers and durations — is generated by our consent management platform and is available through the cookie settings control on the site.
How can I control cookies on my browser?
Cookie controls vary per browser. Please visit your browser's help menu for details:
Most advertising networks also offer opt-out tools. Visit: aboutads.info/choices (USA), youradchoices.ca (Canada), or youronlinechoices.com (Europe).
What about other tracking technologies, like web beacons?
Alongside cookies, we use browser local storage and tracking pixels — tiny graphics files with a unique identifier that let us know when someone has visited our Website or opened one of our emails. This helps us monitor traffic patterns, understand whether you arrived from an advertisement, and measure the performance of our email marketing.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed. The date at the top of this policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please contact us:
Super Serious Coaching Ltd
53 Oving Road, Whitchurch, Bucks HP22 4JF, United Kingdom
+447826555257